I was having the same issue and couldn’t find any information about it except in the hidden comments on this page. My font files were loading just fine according to Chrome, but the icons weren’t displaying properly. I’m making this an answer so it will hopefully help others.
Something was wrong with the font files that I downloaded from Bootstrap 3’s customizer tool. To get the correct fonts, go to the Bootstrap homepage and download the full .zip file. Extract the four font files from there to your fonts directory and everything should work.